Self-Exclusion & Temporary Account Suspension

At 888starz, we encourage responsible gambling and offer tools to help players manage their gaming activity. Whether you need a temporary break or a long-term exclusion, we provide options to help you maintain control.

Closing or Temporarily Suspending Your Account

If you don’t have gambling concerns but wish to close your account, you can submit a closure request. Any remaining funds in your account can be withdrawn.

If you later decide to reopen your account, contact our Support Team at [email protected], and we will assist you. Alternatively, you can choose to register a new account on our platform.

If you prefer a temporary break, you can select one of the following suspension periods:

🔹 24-hour account suspension
🔹 48-hour account suspension
🔹 7-day account suspension
🔹 14-day account suspension
🔹 1-month account suspension
🔹 6-week account suspension

During this time, your account will remain locked. If you attempt to create a new account and it is detected, it will also be suspended. To request a temporary suspension, email [email protected]

Extended Self-Exclusion

If you feel that gambling is becoming a concern, you can opt for self-exclusion for six months or longer.

When self-exclusion is activated:

✔ We will close all associated accounts in accordance with our User Agreement and legal requirements.
✔ Your account will be completely locked with no option for early reactivation.
✔ After the exclusion period ends, you may request account reactivation, but a 24-hour waiting period will apply before access is restored.
✔ Additional identity verification may be required before reopening your account.

Please note that processing a self-exclusion request may take up to 48 hours.

Additionally, we will ensure that your details are removed from our marketing database within two days of initiating self-exclusion and take necessary steps to prevent promotional messages from being sent.

Should You Consider Self-Exclusion?

If you’re unsure whether self-exclusion is right for you, consider these questions:

✔ Is gambling affecting your job, studies, or responsibilities?
✔ Have you tried to recover past losses through more gambling?
✔ Are you receiving treatment for gambling addiction?
✔ Do you gamble under the influence of alcohol or drugs?

If you answered “Yes” to any of these, we recommend requesting self-exclusion and seeking professional help for responsible gambling.

At 888starz, we are committed to creating a safe and responsible gaming environment. If you need assistance, contact our Support Team at [email protected] and we will help you explore the best responsible gaming solutions.